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  • The Trust Office is now open under COVID-19 Status Level 2. Kindly practice safe distancing and sanitising requirements if you should visit. In the meantime please continue to review this website for updates from the Ministry of Health COVID-19 Updates. Click here »

The Trust Office is now open under COVID-19 Status Level 2. Kindly practice safe distancing and sanitising requirements if you should visit. In the meantime please continue to review this website for updates from the Ministry of Health COVID-19 Updates  
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Posted on 10 April, 2020

16 days into lockdown!!

16 days into lockdown!!

He hōnore, he korōria ki te atua He maungārongo ki te whenua He whakaaro pai ki ngā tāngata katoa Hangā e te atua he ngākau hou Ki roto, ki tēnā, ki tēnā o mātou whakatōngia tō wairua tapu Hei āwhina, hei tohutohu i a mātou Hei ako hoki i ngā mahi mō tēnei rā. Āmine.

Kia ora koutou katoa

16 days seems such a long time to be restricted to your own bubble. Still, how many more days this crisis will continue to go on is anybody’s guess.

What sort of help has your Trust provided for members in need? And, what sort of help can the Trust provide?

Through our relationships with various support, government and community agencies, along with local councils across the rohe, the Trust has been able to help some of our members in need by the member being put into emergency housing, receive food, hygiene and medicine packs and assisted with energy requirements.

Over a third of our 600 registered Kaumātua both in Aotearoa and Overseas have received phone calls to enquire, “Is the Kaumātua is OK? Does the Kaumātua have whanāu or neighbours support? Is the Kaumātua alone during this crisis, or does the Kaumātua need help of any sort?”

The Phone Tree Team has found that most Kaumātua are extremely selfless and humble, and say “No, help the younger ones. I’m OK”. Irrespective, all have been appreciative that their Trust has contacted them.

Some Kaumātua have requested and are keen to receive follow up calls. Some Kaumātua have requested help or resources. All Kaumātua contacted so far have had their records checked to ensure all details are current and correct.

The Phone Tree Team is in touch with other agencies to confirm the help needed gets through to those who are identified as needing help.

Once the Kaumātua lists have been covered off, the Team will then move onto the rest of the 4,000 members.

However, please don’t wait to be called if you are urgently in need of assistance or support.

If you don't have the essentials you need to get through lockdown (such as food, medication or cleaning supplies), in the first instance please try calling a:

  • neighbour;
  • family member who lives nearby;
  • friend who lives nearby; or
  • check the availability for shopping online.

If these options are not available to you, then please call your local Civil Defence Emergency Management (CDEM) Group using the following 0800 numbers and email addresses.

This service is intended for people and whānau who don’t have any other options available to them.

The service operates seven days a week from 7am to 7pm.

CDEM Group

Marlborough     

03 520 7400
welfare@marlboroughcdem.co.nz                   

Nelson 

0800 50 50 75

Canterbury

0800 24 24 11

West Coast

03 900 9329

Otago 

0800 322 4000

Southland 

0800 890127
Covid19@cdsouthland.nz

Chatham Islands   

03 3050033 ex 715

      OR, if you live in Te Waipounamu you could try:

#Manaaki20 Call Centre  0508 462 622

      OR, for if you live anywhere else in Aotearoa, go to the following excellent website to find out what organisations near you that can offer help and support.

PROTECT OUR WHAKAPAPA CLICK HERE>>

protect whakapapa

Remember, although the Trust Office is closed, the Operations Team is still hard at work, and are working in the virtual environment.

You can still ring either of the Trust phone numbers :-

0800 284 292 or 03 573 5170 (Overseas Members ring +64 3 573 5170)

If you believe you will need help from your Trust, then it is most important that you have your contact details current. <CLICK HERE> to update.

If circumstances dictate that the type of help you need involves pūtea, then it is suggested that you advise the Trust in advance of your New Zealand account details.

While this Crisis continues your Trust encourages to visit the website for updates.

Please take extra care of yourself, whānau, friends and neighbours and be kind to others at this trying time.

Reduce Contact. Reduce Risk. Reduce Spread